Reward Your Most Loyal Players
Create a tier-based membership program that recognizes and rewards your regulars. Bronze, Silver, Gold — each tier unlocks new perks and creates a reason to keep playing at your club.
Why Membership Tiers Matter
Points earn rewards. But tiers earn status. Status is what keeps players loyal.
Status creates switching costs
A player who is Gold at your club won't easily switch to a competitor where they'd start from zero. Their status only exists with you.
Progression drives engagement
"200 points until Silver" is a goal. Goals drive bookings. Players actively work toward the next tier, increasing visit frequency naturally.
Recognition builds community
Being recognized as a Gold member feels good. It tells players they're valued, that their loyalty matters. This emotional connection is hard to replicate.
A Tier System That Works
Define tiers based on accumulated points. Players progress automatically — no manual management needed.
Bronze
0 - 499 points
- 1x points per booking
- Welcome bonus (50 pts)
- Community access
Silver
500 - 1,499 points
- 1.5x points per booking
- Priority tournament registration
- Monthly leaderboard recognition
Gold
1,500+ points
- 2x points per booking
- Exclusive rewards catalog
- VIP event invitations
Tiers are fully customizable — set your own names, thresholds, and perks.
Works together with loyalty points
Membership tiers sit on top of the loyalty points system. Points are the currency players earn and spend. Tiers are the status they achieve. Together, they create a complete engagement loop.
- Points earn rewards (spend)
- Tiers earn status (keep)
- Higher tiers = more points per booking
- Automated tier upgrade celebrations
Membership plans — create unlimited tiers with custom benefits
Frequently Asked Questions
How do membership tiers work in SmashClub?
SmashClub lets you define membership tiers (e.g., Bronze, Silver, Gold) with point thresholds. Players automatically progress through tiers as they accumulate points from bookings and tournament participation. Each tier can have its own perks — like bonus point multipliers, priority tournament registration, or exclusive rewards.
Is this different from the loyalty system?
The loyalty system and membership tiers work together. The loyalty system handles points earning and redemption. Membership tiers add progression and status — giving players something to work toward and recognize their commitment to your club. Think of loyalty as the engine and membership as the reward structure.
Can players see their membership status?
Yes. Players see their current tier, progress toward the next tier, and available perks on their branded player dashboard. Tier upgrades are celebrated with automated messages, creating a positive engagement moment.
Do I need to manage memberships manually?
No. Tier progression is automated based on points accumulated. SmashClub tracks everything from booking data synced from your platform. You set the rules once, and the system handles progression, notifications, and perk activation automatically.
Create Your Membership Program
Book a 15-minute demo and see how membership tiers drive loyalty at your club.